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Teenagers’ lives are tough? You don’t say. And neither do they. Learn how to break the silence, and turn parent/teen alienation into communication.

Robin Deutsch (L) & Jenifer Marshall Lippincott (R)

Jenifer Marshall Lippincott has worked with adolescents as a high school English teacher, a dean at a boarding school and a learning consultant. She has observed, counseled and researched teens extensively in a quest to understand their quirky, honest and unpredictable behaviors. She has over twenty years experience in the learning field, providing counsel to schools in the areas of communications, diversity, strategic planning, and moral development. She serves on the Pediatric Alliance for a Boston area hospital, the Board of Trustees of a Boston area school and is a Fellow of the Society of Applied Learning.


She is also a co-founder and Executive Vice President of Kid-topia, a pioneering educational broadband channel for the PC and has consulted with dozens of corporations on learning strategies.


Ms. Lippincott is an accomplished writer and has published numerous industry articles in the field of learning and performance. She is a frequent speaker to parent groups on adolescent issues. She has appeared on The Today Show and is often quoted in publications such as The New York Times, The New York Post, USA Today, The Boston Globe, The Philadelphia Inquirer, The Chicago Tribune, and The Miami Herald.


She holds a master’s degree in human development from Harvard University. She lives in Washington, DC with her husband and two adolescent daughters.

Robin Deutsch, Ph.D. is the Co-Director of the Children and Law program at Massachusetts General Hospital in Boston. A practicing psychologist, she sees adolescents and parents in individual psychotherapy, as well as teaching at Harvard Medical School. She lives near Boston, MA with her husband and two adolescents.